Returns & Exchanges
At AMARA, each piece is carefully curated and inspected before shipment. Due to the nature of our products, all sales are final and we do not accept returns, exchanges, or cancellations.
In the rare event that your item arrives damaged, please contact us within 2 days (48 hours) of receiving your parcel.
To be eligible for a replacement or store credit, you must provide:
Clear photographs and/or videos of the damaged item
Photographs of the original packaging
Proof that the damage was present upon arrival
All damage claims must be submitted within 48 hours of delivery. Claims submitted after this period may not be eligible for review.
Items damaged due to normal wear and tear, improper handling, or misuse are not eligible for replacement or refund.
If your claim is approved, AMARA will provide a replacement (subject to availability) or store credit at our discretion.
Thank you for supporting handcrafted jewellery and shopping with AMARA.
